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Shipping procedures

Processing time for orders
Orders are processed and shipped Monday - Friday and exclude public holidays. New Zealand public holidays, hours of operation and time zones are listed on our contact page.
Orders placed before 3pm on any business day will be shipped same day. Orders received after 3pm (or on a weekend or public holiday) will be shipped next working business day.

Delivery time
The delivery chart below is a guide to our delivery times etc.

Country Carrier Tracked Target delivery time
International NZ Post (courier) Yes 1 - 6 working days
International NZ Post (postal) No 3 - 10 working days
Domestic NZ couriers (bags only) Yes Overnight service (NZ wide)
Domestic PBT Yes 1 - 3 working days

Track your order
• International
You can select to to have your items sent by NZ Post or courier. Track and trace is available if the courier option is selected. After your purchase you will receive a confirmation email (courier company, your tracking number and the link for you to trace your good(s) if needed). For normal post estimated times are shown as above under delivery time.
• Domestic
All orders within New Zealand are sent by courier and offer a track and trace service. Smaller item(s) that fit into a courier bag (we use NZ couriers). PBT is used for all others. For estimated time of arrival please see our chart on this page. On confirmation of purchase you will receive an email with courier details (your tracking number and a link for you to trace your good(s) if needed).

Shipping costs
You can calculate prices on our website:

1) Simply add the item(s) you wish to purchase to your shopping cart.
2) Follow the check-out procedures. Enter your shipping details and a cost will be calculated for you.

Please note: We will not be liable for any information entered incorrectly. If you select the wrong region the delivery prices will be wrongly calculated. If this is the case you will receive a telephone call or email to confirm the correct delivery charge and you will have the option to continue with this purchase.

How shipping costs are calculated
Shipping charges are calculated using the weight, size, location and shipping method for each order. Weight is rounded up to the nearest 100g per box. (Note: Single discs weigh 0.0125g).

Available shipping methods
Below shows all of the available shipping methods we offer. For each of the methods we have listed the carrier and whether or not tracking is included.
The delivery time refers to the travel time after your order is shipped. It does not include the time it takes us to process your order. See 'Processing Time For Orders' above for more information.
Orders are delivered only on business days which are Monday - Friday and excludes public holidays

Country Carrier Tracked
International NZ Post (courier) Yes
International NZ Post (postal) No
Domestic NZ couriers (bags only) Yes
Domestic PBT Yes






International shipping
We have negotiated great rates for our international customers. Simply select your item(s). Follow the buy now procedures and our generated shipping costs will be calculated for you. Please note any items over 30kg are not in our system. However, please email us with your requirements and a sales representative will be able to obtain a rate for you.

Miscellaneous disclaimers
A problem in verifying charge card funds and/or addresses may result in a delayed shipping date. We will attempt to contact you as soon as such a problem arises. However, we are not responsible for such delays. We do not ship to PO Boxes. We do not ship to P.O. Boxes.

Delivery service delays & interruptions
The delivery times do not apply to shipments that are delayed due to causes beyond our control, including but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the delivery location; riots, strikes or other labour disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters.

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All pricing is in NZ Dollars and is subject to change without notice. Copyright © 1991-2017 Laser Direct Ltd. All rights reserved.