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Terms Of Trade

LASER DIRECT is a direct importer and distributor of entertainment products.

Our worldwide customer base is normally professional business people who own or operate their own entertainment business. To keep costs down we have no retail outlets. We sell by direct mail and have a warehouse on the north shore, in sunny Auckland, New Zealand. We specialise our products for one type of specific customer. We strive to offer each and every customer, the best variety of backing tracks and associated entertainment equipment to satisfy their business needs. Just as important as our merchandise mix, are the high levels of professional courtesy and business standards that we extend to each of our business clients. Here are some important points to consider when doing business with Laser Direct that will make your relationship with us productive, rewarding and enduring.

All our product(s) (Excluding music) come with a 90 day manufactures warranty.

Our Product Line:
Our core products are commercial entertainment equipment and software. Our website is updated with new backing track releases, special sale items and information on new products as they become available (often daily).

Our Currency:
All products listed on our website are in New Zealand dollars and do not include postage. We endeavour to find the most cost effective freight option for you.

Guarantees Returns/Refunds:
We are governed by New Zealand Law. By purchasing from Laser Direct you agree with our terms of trade. The Consumer Guarantees Act (faulty goods or goods failing to meet description to be repaired, replaced or money back) and The Fair Trading Act applies. For the full conditions please read our returns policy
schedule

Stock Items:
Current items are generally in stock and ready to dispatch immediately. 95% of all orders are dispatched same day or next business day and will be complete. We will always inform you if we are out of stock and give you the option to have your items backordered. All products are listed excluding freight. Split shipments do incur double postage charges but we will give you several options before sending.

Karaoke Discs :
Due to the large number of Karaoke discs available it is our policy to keep in stock the most popular discs. However, should your disc(s) be unavailable, we order on a regular basis and we will advise you of the time frame involved to get your disc(s) to you. If you would like to know the stock availability prior to your purchase please email us.

How To Purchase:
Simply click on the "Add To Cart" button and follow the easy checkout procedures. It's as easy as that!

Method Of Payment:
There are no minimum order requirements at Laser Direct. We accept Visa, Mastercard & American Express. Eftpos is available at our warehouse in Auckland..

Privacy Policy:
All information supplied to us is confidential and not passed on to any third party. For full details please read.

Complaints:
If for any reason you have a complaint, please contact us by phone, fax or email and you will receive a telephone call within 2 working days. .

Warehouse Business Hours:
Monday to Friday - 9am - 5pm. We are closed on weekends and New Zealand
public holidays.

Shop and order 24hrs on our website - www.laserdirect.co.nz.

And Finally..
When you do business with any company you should know something about the company and it's people. View our company profile here.

Please call, fax or email us anytime you would like to offer an idea or suggestion on enhancing our services.

 
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All pricing is in NZ Dollars and is subject to change without notice. Copyright © 1991-2017 Laser Direct Ltd. All rights reserved.